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Leadership
• What makes an effective Leader
• Understanding your role as a leader
• How to motivate your team
• Using staff strengths more effectively
• Handling Difficult Conversations
 
Operations Management
• Understanding your role in management and the NQS
• Knowing how to prioritise your day
• Identify strategies and barriers to effective management
• Clever ideas and concepts to get it all done

Supporting your team
• Communication tequniques and skills
• Motivational tools for your team
• How environments can motivate teams

Delivered by qualified, sector experienced consultants

Aligned to National Quality Standards

Practical tools, resources and strategies developed exclusively for your Service’s needs to ensure embedded practices
 
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